Care & Maintenance

MATKI GLASS GUARD

Matki Glass Guard is a nano-coating which allows water to form minute beads which easily trickle off the surface of the glass. 

This makes the glass easier to clean and minimises the need for cleaning detergents.

The lifespan of the Matki Glass Guard is dependent on the frequency of use of the shower, degree of water hardness and how well the glass is looked after. 

Matki Glass Guard is guaranteed for 2 years provided cleaning and maintenance guidelines have been properly followed. 

WATER SOFTENERS AND GLASS GUARD 

Certain types of water softeners increase the alkalinity of the water due to a carry-over of Chloride during re-generation which can cause aggressive water spots on both untreated and Glass Guarded glass. If using a water softener we recommend a two-cylinder machine with automatic re-generation instead of a timer. If a single-cylinder water softener with timer is already installed it is recommended that after each shower excess water is removed from the glass with a squeegee or with a micro-fibre cloth.

CLEANING GUIDELINES

We recommend these shower care cleaning methods to keep your Matki product looking its best and performing at its optimum level. 

GLASS CLEANING

For best results, after each use,

From time to time, we recommend more thorough cleaning with a mild solution of soapy water, which is then rinsed off and dried with a soft, clean cloth.

When using Shower Glass Cleaners, please check the ingredients label very carefully. Avoid the following as their use may damage your product and invalidate your Matki Guarantee:

In general we advise against “leave-on” cleaners.

A specially tested Matki Shower Cleaner and Care Cloth can be purchased over the phone from our Customer Services Team at the following prices:

Matki Shower Cleaner 750ml Spray Bottle £16.99 inc VAT
Matki Care Cloth £14.99 inc VAT
Matki Shower Cleaner and Matki Care Cloth £31.99 inc VAT

We advise only to use the Matki Shower Cleaner on standard finish products.

CLEANING FRAMES AND OTHER METALLIC PARTS

For all metal parts we recommend washing down with water, then drying with a soft micro-fibre cloth after each use. From time to time, metal parts can be cleaned with soapy water and dried off with a clean, soft micro-fibre cloth.

Please avoid using the following as they may damage your product and invalidate your Matki Guarantee:

LIVING FINISHES

Living Brass, Living Copper and Brushed Brass are natural, unlacquered finishes. There may be colour and finish variations across and between parts when they arrive due to the properties of the material. Living Finishes will react with water and the environment and oxidise over time, gradually forming a unique patina. Water marks and finger marks are unavoidable without attentive and frequent cleaning, but will eventually add to the character of the patina. Please note, the process of oxidisation is unpredictable and will likely occur at different rates across and between parts. All living finishes can be gently polished back to remove the patina, or oxidised layer, revealing the underlying shiny brass finish.

AGED BRASS & DARK BRONZE

Aged Brass and Dark Bronze are both living finishes. They are achieved by speeding up unlacquered brass’ ageing process to form an oxidised layer. The colour and texture of these finishes can vary between and across parts and they may continue to darken and change gradually overtime dependent on usage and cleaning routine.

MAINTENANCE GUIDELINES

Keeping your Matki product clean in accordance with the recommended cleaning guidelines is the best way to maintain its high performance. 

We do recommend that moving parts, especially hinges, are checked annually, at the very least, to ensure they are clean, correctly positioned and operating smoothly. 

Hinges should be lubricated from time to time with a light application of silicon spray which will remove dust build-up and aid the movement of the hinge. 

If you have any concerns about the operation of your product, please contact our Customer Services team for advice.